Question 1

How do the AI agents actually work?

Accepted Answer

The agent picks the topic, chooses the right template and publishes the video for you. You set up your brand once, colors, voice, style and products, then the agents handle the full cycle: production and publishing across your connected platforms.

Question 2

How is Videotok different from other AI video tools?

Accepted Answer

Videotok stands out for two reasons. It gives you a curated library of references to pull inspiration from, and it agentizes the entire creation process. You don't have to write prompts or connect nodes. Everything happens automatically.

Question 3

Do I own all the content created for commercial use?

Accepted Answer

Yes. Every video, image, voiceover and asset created on Videotok is yours. You can use it in ads, organic posts, client work or any commercial project without restrictions.

Question 4

Can I use my own products, images and assets?

Accepted Answer

Yes. You can upload your products, photos, brand assets and reference materials. The agents use them as the base for every video, so your content always reflects what you actually sell.

Question 5

Can I clone my voice and create my own avatars?

Accepted Answer

Yes. You can clone your voice and create custom avatars from your own footage. The agents will use them across all the videos they generate, keeping a consistent face and tone for your brand.

Question 6

Will the videos match my brand colors, fonts and style?

Accepted Answer

Yes. During brand setup you define colors, fonts, voice and visual style. The agents follow these rules on every output, so videos stay on-brand automatically.

Question 7

Can I localize the same ad for different markets and languages?

Accepted Answer

Yes. The agents adapt the script, voiceover and visuals to the language and culture of every market you target.

Question 8

Can I create both UGC ads and faceless content from the same account?

Accepted Answer

Yes. From a single account you can produce UGC commercials with avatars, faceless content, product videos and brand campaigns. The agents pick the right format based on what you need.

Question 9

Which social platforms can I connect?

Accepted Answer

Instagram, TikTok, YouTube, LinkedIn, X and Pinterest. The agents publish directly to each connected platform on the schedule you define.

Question 10

Can I review and approve content before it goes live?

Accepted Answer

Yes. You can set the agents to require approval before publishing, or let them post on autopilot. You stay in control and decide the level of supervision per brand or per platform.

Question 11

Can the agents post automatically without my approval?

Accepted Answer

Yes. If you enable autopilot, the agents create and publish content directly to your connected platforms, every day of the week, with no manual step in between.

Question 12

Can I cross-post the same video across all social media platforms?

Accepted Answer

Yes. One video can be published across all your connected platforms at once, with formats and captions adapted for each.

Question 13

Can I schedule content in advance?

Accepted Answer

Yes. You can plan and schedule content ahead of time. The agents handle the publishing on the dates and times you set.

Question 14

Can Videotok replace a content team or a CMO?

Accepted Answer

Videotok works as a CMO made of AI agents. It covers strategy, production and publishing, the same scope a small content team would handle, at a fraction of the cost.

Question 15

Can I manage multiple brands from one account?

Accepted Answer

Yes. You can set up multiple brands, each with its own colors, voice, avatars and connected platforms. The agents keep every brand separate and on its own rules.

Question 16

Do you offer a free trial?

Accepted Answer

No, we do not offer a free trial. However, you can see how the platform works by searching 'Videotok app' on YouTube to find our official channel. This way you can see how the platform Videotok works through our tutorial videos and examples.

Question 17

Do credits expire each month or do they roll over?

Accepted Answer

Credits expire every month. Therefore, it is not possible to accumulate credits from the previous month that have not been used.

Question 18

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel anytime from your account settings. You keep access until the end of the current billing period.

Question 19

Can I get a refund?

Accepted Answer

You can only get a refund within 14 days of subscribing for the first time (so, it's possible only during the first month of subscription) and the refund will be limited to unused credits only. The refund is only limited to the proportion of unused credits because for the credits used Videotok had to bear the production costs of the videos.

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